Why Managed Services?

Why Netcom Managed Services?

Netcom provides top quality, managed IT support services in NYC, New Jersey, Newark, Atlanta and in Mumbai. Serving as your IT department, we manage your technology so that you can focus on what you do best. So, why should you choose a managed services provider?

Lower IT Costs, and a Predictable, Scalable IT Budget

Netcom’s cuts customer cost by 65% versus in-house IT. Netcom’s NYC managed IT support services are priced on a predictable, fixed monthly fee based primarily on the number of employees in your organization.

Superior Support, Fast Remote and Reliable On-Site Service

Netcom resolves 90% of issues with rapid response remote support. But if you need a technician in your office, we’ll dispatch one at no additional cost.

Broad Scope of Knowledge

Netcom’s team has a wide range of background and training that can’t be replaced with a single hire or small team.

Coverage for Mac, PC, and Mobile Devices

Netcom supports all of your employee’s devices, from Mac and PC to phones and tablets or laptops.

Reporting and Transparency

Netcom provides real time reporting on backup, system availability, hardware and software inventory, vendors, projects, tickets, and more. It’s your system; you’ve got a right to know if it’s working.

Security and Policy

Netcom protects your network against intrusion, malware, viruses, spam, and other hazards while allowing your employees access to the work they need, when they need it. And we provide a full set of IT policies to keep your organization audit compliant.

Backup and Disaster Recovery

Netcom ensures that your data is backed up – both in your office and in the cloud.

What the Onboarding Process Like?

The transition to Netcom’s Managed IT Support Services is easy, with no required disruptions to your employees.

Netcom IT Service

Netcom’s customers include the best eastern seaboard nonprofit and small businesses. Contact us for a full proposal of our managed IT support services, or fill out our pricing